Hi, I’m Oscar
Building unstoppable teams, exceptional customer experiences, and innovative solutions.
Currently Building
RntrX – Co-Founder
Reimagining real estate solutions by combining technology and human insight. Focused on streamlining tenant-landlord interactions while ensuring security, compliance, and a frictionless customer journey.
Past Experience
Microsoft – Market Manager
Led a team of **400 full-time non-exempt employees** across multiple states, driving business strategy, operational efficiency, and high-performance results. Oversaw a $90M+ annual revenue stream while managing large-scale consumer and business sales, customer support, and enterprise engagement. Recognized for fostering high team morale, implementing scalable growth strategies, and transforming underperforming teams into top-tier units.
Microsoft – Program Manager
Managed a team of **Program Managers** to drive strategic initiatives across Microsoft’s executive engagement programs. Developed streamlined processes to enhance global customer experiences for high-profile enterprise accounts, leading cross-functional collaboration across engineering, marketing, and sales teams. Delivered measurable business impact by bridging technical expertise with customer needs, improving engagement quality and operational effectiveness.
Apple – Lead Genius
Supervised top-performing technical support teams, ensuring service excellence in software and hardware repairs. Led training initiatives, developed efficiency-focused workflows, and piloted customer-centric support programs that scaled across multiple locations.
Best Buy – Business Consultation Pilot
Pioneered a first-of-its-kind business unit providing specialized IT and security solutions for small and mid-size businesses. Established key partnerships, expanded service offerings, and set the foundation for scalable business services.